How to resolve the HTTP Error 500.19 - Cannot login locally in Bold Reports®

You resolve the HTTP Error 500.19 - Cannot login locally by changing the Physical Path Credentials option of the hosted Bold Reports® application in IIS Manager.

How do I fix HTTP Error 500.19 in IIS?

To fix the error, set the Bold Reports® site’s Physical Path Credentials to Application user (pass-through authentication) and restart the site.

  1. Open Internet Information Services (IIS) Manager by typing inetmgr in the Run dialog box (accessible through the Start menu).

    Open the IIS

  2. In the navigation pane on the left, go to the Sites section and select your Bold Reports® application.

  3. Right-click the Bold Reports® application and select Manage Website > Advanced Settings.

    Advance Settings

  4. Set the Physical Path Credentials field to Application user (pass-through authentication).

  5. Click OK to save the path credential changes, and then click OK on the Advanced Settings prompt.

    The following screenshots show the Physical Path Credentials field and the credentials dialog.

    Click Physical Path Physical Path Credentials

  6. Right-click your Bold Reports® site and select Manage Website > Restart to apply the changes.

    Click Restart

  7. Log in to the Bold Reports® server.

Frequently asked questions

Which Physical Path Credentials value fixes HTTP Error 500.19?

Set Physical Path Credentials to Application user (pass-through authentication) for the Bold Reports® application in IIS.

Do I need to restart the site after the change?

Yes. Restart the Bold Reports® site with Manage Website > Restart so the changes take effect.

See also