Reset Password for Bold Reports® version 2.4 or older

You can reset the current password of any Bold Reports® user in version 2.4 or older with the admin utility, using their email address.

How do I reset a user password in version 2.4 or older?

To reset a Bold Reports® version 2.4 or older user password, run the AdminUtils.exe reset command from the admin utility location. Follow these steps:

  1. Open the command prompt and change the directory to the admin utility location.

    cd C:\Bold Reports\Utilities\AdminUtils

    The following screenshot shows the command prompt in the admin utility location.

    command

  2. Run the following command to reset the password:

    AdminUtils.exe reset -u 'user email here' -p 'new password here'

    reset-command

  3. After the password resets successfully, the user can log in with the new password.

See also