How to apply the common login patches to Bold Reports® Enterprise Reporting

Bold Reports® common login patches fix the common login break that occurs when you upgrade or install the Bold BI application version 4.1 with Bold Reports®.

What causes the common login issue?

Upgrading or installing the Bold BI application version 4.1 with Bold Reports® breaks the common login. The Bold Reports® team provides the fix as a patch that contains assemblies and files. The following sections explain how to apply the patch to Bold Reports® Enterprise Reporting.

Which patch do I download for my version?

Download the Bold Reports® patch for your installed version from the following table:

Version Download Patch
2.4.10

Download the 2.4.10 patch
2.4.19

Download the 2.4.19 patch

Contact our support team for patches for other Bold Reports® versions.

Which files do I back up before applying the patch?

Before you apply the Bold Reports® patch, copy the bin folders and web.config files from the following locations:

Folders / Files to take backup Bold Reports® Location

bin

Web.config

C:\Bold Reports\Report Server\

bin

Web.config

C:\Bold Reports\Report Server\api\

bin

Web.config

C:\Bold Reports\Report Server\jobs\

Web.config

C:\Bold Reports\Report Server\reportservice\

How do I apply the common login patch?

You apply the Bold Reports® common login patch by replacing the Report Server folder and updating the machine key and DRM values. Follow these steps:

  1. After you download the patch, extract the zip file, copy the Report Server folder, and replace it in the Bold Reports® Report Server location C:\Bold Reports\, as shown in the following image. By default, Bold Reports® will be deployed in C:\Bold Reports location.

Report Server Location

  1. Go to your backup location, edit any one of the web.config files, and copy the entire machine key node.

Report Server Machine Key

  1. Replace the copied machine key node in the following web.config files:

    • C:\Bold Reports\Report Server\web.config

    • C:\Bold Reports\Report Server\api\web.config

    • C:\Bold Reports\Report Server\jobs\web.config

    • C:\Bold Reports\Report Server\reportservice\web.config

  2. Go to C:\BoldServices\app_data\configuration\, edit the Config.xml file, copy the value of the DRM node, and paste the value in the DRM of the following Config.xml files: C:\Bold Reports\Report Server\App_Data\Configuration\Config.xml and C:\Bold Reports\Report Server\Configuration\Config.xml.

Report Server DRM Key

  1. Start the Bold Reports® application by using the desktop shortcut IIS/IIS Express.

Frequently asked questions

What if my Bold Reports® version is not in the patch table?

Contact the Bold Reports® support team for patches for other Bold Reports® versions.

Which web.config files need the copied machine key node?

Replace the machine key node in the web.config files of the Report Server, api, jobs, and reportservice folders under C:\Bold Reports\Report Server\.

See also