Where can i find the error and debug log files of Bold Reports^® Azure App Service

Error logs

Error log files are generated when an exception occurs while configuring or interacting with the Bold Reports^® application.

Debug logs

Event log files record the complete user interaction details one after the other when users interact with the Bold Reports^® application.

Log directories

For any configurations made in the Bold Reports^®, log files are generated in /site/wwwroot/app_data/logs location.

By default, the Bold Reports^® Azure App Service will be deployed in /site/wwwroot/ location.

Steps to get the log files from Bold Reports^® Azure App service

1. Log in to the Azure portal.

2. Select the Bold Reports^® Azure App Service.

3. Stop the Bold Reports^® Azure App Service, and then click the Get publish profile.

4. Save the <App service name>, PublishSettings file and open it. The file contains three <publishProfile> sections for Web Deploy, FTP, and ReadOnly-FTP.

5. From the FTP <publishProfile> section, copy the following values:

   publishUrl

   userName

   userPWD

6. Download and install the FileZilla client application.

7. After installing the application, set the values obtained from the PublishSettings file accordingly:

   Host: Give the publishUrl value.

   Username: Give the userName value.

   Password: Give the userPWD value.

8. After entering these values as shown in the following image, click Quickconnect.

9. You can find the Bold Reports^® Azure App Service logs, as shown in the images below.