Where can I find the error and debug log files of Bold Reports® in Docker?

Bold Reports® in Docker writes its log files under the Docker volumes in /var/lib/docker/volumes, in the _data/logs folder of the Bold services volume.

What are error logs?

Bold Reports® generates error log files when an exception occurs while configuring or interacting with the Bold Reports® application.

What are debug logs?

Bold Reports® event log files record the complete user interaction details one after the other when users interact with the Bold Reports® application.

Where are the log directories?

For any configurations made in Bold Reports®, log files are generated in deployed locations under the various modules.

How do I get the log files from Docker using Command Prompt or PowerShell?

You find, zip, and upload the Bold Reports® Docker logs from the command line. Follow these steps:

  1. In the root directory, type the following command:

    cd /var/lib/docker/volumes

  2. Run the ls command.

  3. To go to the logs directory, type the following command:

    cd {foldername}_boldservices_data/_data/logs

    Logs

    Logs Directory

    Note: {foldername} is the folder which contains docker-compose.yml and docker.conf files.

  4. Run the ls command.

  5. Find the logs folder in the _data location.

    Directory

  6. Run the following commands to install the zip and curl command-line tools:

    apt-get install zip

    apt-get install curl

  7. Run the following command to zip the logs folder:

    zip -r {folder.zip} .

    Zip Command

  8. Run the ls command to find the zip file.

    Zip Folder

  9. Upload the zip file through the bashupload.com site with the following command:

    curl bashupload.com -T {zipped folder Name}

    Crl Command

  10. Copy and browse the link in the browser. Download the zip file and share it with the Bold Reports® support team.

    URL

Basic Commands

The following basic commands help you move through the Bold Reports® log directories:

Command Used For
cd Change the directory.
pwd Find the full path of current directory.
ls or ls -l Used to list the files and folders of the current directory.
cat filename Open the file in the powershell.
nano filename Edit the file in the powershell.

Frequently asked questions

What is {foldername} in the Docker logs path?

{foldername} is the folder that contains the docker-compose.yml and docker.conf files.

How do I share Docker logs with Bold Reports® support?

Zip the logs folder, upload it with curl to bashupload.com, then download the zip file from the link and share it with the Bold Reports® support team.

See also