Troubleshooting Embedded Reporting Tools

To fix Bold Reports® Embedded Reporting Tools local samples that do not launch, allow the applications through controlled folder access, check the installation folders, and run StartSampleBrowserReportingTools.exe with your platform argument. If you face issues launching the Bold Reports Embedded Reporting Tools local samples, follow these troubleshooting steps.

  • If you face problem regarding controlled folder access(Ransomware protection) permission for Bold Reports® Embedded Reporting Tools?

Refer to the steps to allow access to protected folders.

  • Even though you have allowed permission for blocking applications, still not able to launch the Embedded Reporting Tools Sample Browser?

Make sure that the following folders are present in the installation paths C:\Program Files (x86)\Bold Reports\Embedded Reporting Tools and C:\Users\Public\Documents\Bold Reports\Embedded Reporting Tools\Samples.

embedded-reporting-tools-installation

embedded-reporting-tools-samples

  • The folders are present, but the Bold Reports® Embedded Reporting Tools Sample Browser still does not launch?

Open the command prompt in administrator mode, navigate to the path C:\Program Files (x86)\Bold Reports\Embedded Reporting Tools\Utilities\StartSampleBrowserReportingTools, and run one of the following commands through the StartSampleBrowserReportingTools.exe.

Platform Arguments
JavaScript StartSampleBrowserReportingTools.exe "JAVASCRIPT"
Angular StartSampleBrowserReportingTools.exe "ANGULAR"
ASP.NET StartSampleBrowserReportingTools.exe "ASPNET"
ASP.NET MVC StartSampleBrowserReportingTools.exe "ASPNETMVC"
ASP.NET Core StartSampleBrowserReportingTools.exe "ASPNETCORE"

After running the command, ensure the System tray contains IISEXPRESS.exe application which hosts the samples.

IISEXPRESS.exe

iis-hosted

  • If none of the preceding steps help to launch the samples?

You can find the error log file in the path C:\Program Files (x86)\Bold Reports\Embedded Reporting Tools\Utilities\StartSampleBrowserReportingTools. Contact Bold Reports® support by creating a support ticket and share the generated log file.