How to resolve the license network error
To resolve the license network error in Bold Reports®, make sure your firewall does not block the license validation servers and that your license token is registered correctly. Bold Reports® reporting components show a network license error watermark when online license validation fails, as described in online license token registration.
During online license validation, your application passes the license token to the license servers (https://websiteapi.boldbi.com/ and https://websiteapiv2.boldbi.com/) to validate your subscription. Make sure your firewall does not block the following sites from your network.
| Sites | IP Address |
|---|---|
| https://websiteapi.boldbi.com/ | 139.59.56.9 |
| https://websiteapiv2.boldbi.com/ | 139.59.56.9 |
License validation needs an internet connection because Bold Reports® connects to the Bold Reports® license server. If you do not have a network problem, make sure the license token is registered correctly in your application, as explained in the following documentation.
Register license token for an application
Bold Reports® validates the license at the startup of every application, so register the license at application startup. Online license validation runs only where you register the license token.