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Troubleshooting and FAQ

Reason:-

The Html custom report item relies on the Chromium browser to process and render Html content. If the Chromium packages are not available in the installed Enterprise build location, the Html custom report item will not work. In such cases, you will encounter an error like the following image:- missing blink files

Solution:-

You can resolve this issue in one of the following ways:

  • During Build Install

    When setting up the Enterprise build, make sure to enable the checkbox to download the Chromium package. download chromium package

  • Manual Approach

    You can also manually download the Chromium package by following this guide, and then place it in the location specified in the documentation.

Performance Benchmarks of Html report item?

The Html custom report item takes additional time to process and convert the provided Html content into an image, as it relies on the Chromium browser for processing.

Time taken for Html content It takes around 2 to 5 seconds for conversion
Time taken for online URL It takes more than 10 seconds for conversion