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Troubleshooting and FAQ

Reason

The HTML report item relies on the Chromium browser to process and render HTML content. If the Chromium packages are not available in the installed Enterprise build location, the HTML report item will not work. In such cases, you will encounter an error similar to the image below: missing blink files

Solution

You can resolve this issue in one of the following ways:

  • During Build Installation

    When setting up the Enterprise build, make sure to enable the checkbox to download the Chromium package. download chromium package

  • Manual Approach

    You can also manually download the Chromium package by following this guide and place it in the location specified in the documentation.

What are the performance benchmarks of the HTML report item?

The HTML report item takes additional time to process and convert the provided HTML content into an image because it relies on the Chromium browser for rendering.

Time taken for HTML content Approximately 2 to 5 seconds for conversion
Time taken for online URL More than 10 seconds for conversion

Why is the script tag not executing in the HTML report item?

The HTML report item does not execute script tags by default. To allow script execution, it must be explicitly enabled using the EnableJavascript property.

Steps to enable script execution

  1. Click the profile icon in the top-right corner and navigate to Manage Sites. manage sites
  2. Navigate to Settings > Configuration, then select the reporting\config.xml file. config file
  3. Add the EnableJavascript property inside the <Exporting> XML tag, as shown in the image below. script-support