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Where can i find the error and debug log files

Error logs

Error log files are generated when an exception occurs while configuring or interacting with the Bold Reports application

Debug logs

Event log files record the complete user interaction details one after the other when users interact with the Bold Reports application

Log Directories

For any configurations made in the Bold Reports, log files are generated in deployed locations under the various modules listed in the following table based on the nature of the error or event.

Bold Reports version 3.1.31 or later

Admin can download log files from Get diagnostic logs in UMS.

Diagnostic logs

You can get the log file manually from the following location for Bold Reports version 3.1.31 or later.

By default, the Bold Reports is deployed in C:\BoldServices.

Hosted Environment Log location
Windows {Deployed Location}\app_data\logs
Linux /var/www/bold-services/application/app_data/logs

Bold Reports version below 3.1.31

By default, the Bold Reports is deployed in C:\Bold Reports.

Application Log location
Identity Provider {Deployed Location}\IDP\App_Data\Logs
Report Server {Deployed Location}\Report Server\App_Data\Logs