Error log files are generated when an exception occurs while configuring or interacting with the Bold Reports application.
Event log files record the complete user interaction details one after the other when users interact with the Bold Reports application.
For any configurations made in the Bold Reports, log files are generated in deployed locations under the various modules.
Type the below command to get all the pods which are available in the cluster.
kubectl —kubeconfig=filename.config get pods -n namespace
We need to navigate to the application directory for that bash any of the pod.
kubectl —kubeconfig=filename.config exec -n namespace -it podname — bash
Navigate to the logs directory by using cd /application/app_data/logs and list the files using ls command.
You can find the logs folder in app_data location.
By running the below commands, we can install the zip and curl command-line tool.
apt-get install zip
apt-get install curl
Run the below command to zip the logs folder.
zip -r {folder.zip} .
Run the ls command, you can find the zip file.
Upload the zip file through bashupload.com site by using below command.
curl bashupload.com -T {zipped folder Name}
Copy and browse the link in the browser. Download the zip file and share it to the Bold Reports support team.
Note: Replace namespace with your namespace.
Replace filename.config with your config file name. Replace podname with your podname which you need to get logs.
Command | Used For |
---|---|
cd | Change the directory. |
pwd | Find the full path of current directory. |
ls or ls -l | Used to list the files and folders of the current directory. |
cat filename | Open the file in the powershell. |
nano filename | Edit the file in the powershell. |