Where can I find the error and debug log files of Bold Reports® Azure App Service?

Bold Reports® Azure App Service writes its error and debug log files to the /site/wwwroot/app_data/logs location.

What are error logs?

Bold Reports® generates error log files when an exception occurs while configuring or interacting with the Bold Reports® application.

What are debug logs?

Bold Reports® event log files record the complete user interaction details one after the other when users interact with the Bold Reports® application.

Where are the log directories?

For any configurations made in Bold Reports®, log files are generated in the /site/wwwroot/app_data/logs location.

By default, the Bold Reports® Azure App Service will be deployed in /site/wwwroot/ location.

How do I get the log files from Bold Reports® Azure App Service?

You download the Bold Reports® Azure App Service logs over FTP with the publish profile values. Follow these steps:

  1. Log in to the Azure portal.

  2. Select the Bold Reports® Azure App Service.

  3. Stop the Bold Reports® Azure App Service, and then click Get publish profile.

  4. Save the <App service name>, PublishSettings file and open it. The file contains three <publishProfile> sections for Web Deploy, FTP, and ReadOnly-FTP.

  5. From the FTP <publishProfile> section, copy the following values:

    publishUrl

    userName

    userPWD publishProfile

  6. Download and install the FileZilla client application.

  7. After installing the application, set the values obtained from the PublishSettings file:

    Host: Give the publishUrl value.

    Username: Give the userName value.

    Password: Give the userPWD value.

  8. After entering these values as shown in the following image, click Quickconnect. Connect With Filezilla

  9. Find the Bold Reports® Azure App Service logs, as shown in the following image. Report Server Logs Location

Frequently asked questions

Where is Bold Reports® Azure App Service deployed by default?

By default, the Bold Reports® Azure App Service is deployed in the /site/wwwroot/ location.

Which publish profile section has the FTP values?

Copy publishUrl, userName, and userPWD from the FTP <publishProfile> section of the PublishSettings file.

See also