Licensing error popup is displayed with various messages under different circumstances. Here are some ways to resolve different issues.
The following error message will be shown if Bold license token was not registered in your application.
Error message:
This application was built using a trial version of Bold Reports. Please include a valid license to permanently remove this license validation message. You can also obtain a free 30 day evaluation license to temporarily remove this message during the evaluation period. Please refer to this https://help.boldreports.com/embedded-reporting/licensing/online-license-token/ help topic for more information.
Solution:
Generate a valid license token from here for a specific version.
If the application is registered with an invalid token, another version of license token, or another platform’s license token, the following error message will pop up when launching the application.
Error Message:
The included Bold license is invalid. Please refer to this help topic https://help.boldreports.com/embedded-reporting/licensing/licensing-errors/#invalid-token for more information.
Solution:
Generate a valid license token from here for a specific version.
The following error message will be shown if the license token has expired.
Error Message:
Your Bold license has expired. Please refer to this help topic https://help.boldreports.com/embedded-reporting/licensing/licensing-errors/#license-expired for more information.
Solution:
Purchase from here to get Bold license.
If the application is registered with another platform’s license token, the following error message will pop up when launching the application.
Error Message:
The included Bold license is invalid (Platform mismatch). Please refer to this help topic https://help.boldreports.com/embedded-reporting/licensing/licensing-errors/#platform-mismatch for more information.
Solution:
Generate a valid license token from here platform.
We need internet connection to validate the registered license. If internet is not connected in the machine, the following error message will pop up when launching the application.
Error Message:
We couldn’t connect to internet to validate your license. Please check your internet connection.
Solution:
Connect the internet and try running the application again.
If the server is not reachable to validate the license token, the following error message will pop up when launching the application.
Error Message:
Unable to validate your license. Please try again after some time or check your firewall/proxy settings. Refer to the help topic https://help.boldreports.com/embedded-reporting/licensing/licensing-errors/#network-error.
Solution:
Please ensure that you are connected to the internet. If that does not resolve the problem, check your proxy settings.
Make sure that all the referenced Bold assembles are of the same version. Try cleaning and rebuilding the application to resolve assembly conflict issues.