Concierge support

This section explains how to enable concierge support in Bold Reports® Cloud.

  • Concierge support is a feature that allows the support team to access the site and validate the reported issue. The admin can enable or disable concierge support whenever needed.

  • To enable concierge support click the Settings option in the Report Server left-side panel and navigate to the Support Settings. Now, enable Allow support team to access my account. Subscription